How to Build a Thriving Business One Yard at a Time with David Treadwell

In this episode of the Scoop for Success Podcast, Kohl sits down with David Treadwell, owner of Scoop It Dude Pet Waste Removal in Tulsa, Oklahoma. Starting his business in the middle of the COVID-19 pandemic, David shares how a simple joke among friends turned into a thriving small business. They discuss the early challenges of finding clients, dealing with burnout, client retention strategies, and the power of answering your phone in home services. David also shares valuable insights on advertising mistakes new scoopers make, the importance of having systems like CRMs, and his vision for growing Scoop It Dude into a multi-location operation with branded vehicles. Whether you're new to pet waste removal or an aspiring entrepreneur, David’s journey is packed with real talk, relatable struggles, and powerful lessons on perseverance, service excellence, and growth mindset.

Key Topics:

• How David went from pharmacy tech to full-time business owner

• Early client acquisition strategies that worked

• Burnout: recognizing it and overcoming it

• Transitioning from postpay to prepay to improve cashflow

• Upselling deodorizing services

• Importance of answering calls to close deals

• Common mistakes new scoopers make with branding and ads

• The future vision for Scoop It Dude and exploring new business ideas

 

Connect with David:

Scoop It Dude

02:36 Starting the Scooping Business

05:29 Challenges and Growth Strategies

11:24 Client Retention and Upselling

15:49 Advice for New Entrepreneurs

16:58 The Importance of Managing Ads and Messages

17:37 Balancing Business and Field Work

18:41 Starting Over: What Would You Do Differently?

20:41 Crazy Client Requests and Incidents

24:54 Future Goals and Expansion Plans

28:46 Final Tips for New Scoopers